Shipping policy

Last Updated: July 9, 2026

Thank you for shopping with Oldorable. We aim to deliver your jewelry safely and as quickly as possible. Please read our shipping policy to understand how your order will be processed and delivered.

Order Processing

  • Orders are usually processed within 1–2 business days after they are placed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, festive seasons, or high-demand periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a tracking link via SMS, WhatsApp, or email (where applicable).

Delivery Timeline

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

These are estimated delivery timelines and may vary depending on your location and courier partner.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • Any free shipping offers will be clearly mentioned on our website during eligible promotional periods.

Delivery Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

  • Weather conditions
  • Public holidays
  • Natural calamities
  • Courier partner delays
  • Government restrictions
  • Incorrect or incomplete shipping address
  • Unavailability of the recipient at the time of delivery

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address, phone number, and PIN code are accurate before placing your order.

Oldorable cannot be held responsible for delivery delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

If an order is returned to us because of an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

Order Tracking

Once your order has been shipped, you'll receive a tracking link that allows you to monitor the status of your shipment in real time.

If you do not receive your tracking details within the expected processing time, please contact our support team.

Cash on Delivery (COD)

Cash on Delivery is available for eligible PIN codes.

Oldorable reserves the right to disable COD for certain locations, products, or orders based on serviceability or operational requirements.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please raise a return request through our Return & Refund page.

A clear, continuous unboxing video is mandatory to verify such claims. Requests submitted without an unboxing video may not be eligible for return.

Please refer to our Return & Refund Policy for complete details.

Contact Us

If you have any questions regarding shipping or your order, our customer support team will be happy to assist you through the contact details available on our website.